American Dream Plumbing, Heating & Air Conditioning
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2817 S 46th St, Phoenix, AZ, US
Page Views: 556
2 positive - 0 negative = Net Rating (2)
Positive (2)
Negative (0)
Posted on: 2008-06-15
Of course, like everyone else our a/c decides to die on one of the 1st hot HOT days of the year! So I called a bunch of places, and American Dream was the only one who answered and actually made an appointment with me for first thing the next morning (I called on Saturday evening). Terry was my technician, he was very thorough and he found the problem right away. He didn't do anything until he quoted us the price, and we felt it was very reasonable. We highly recommend this company, especially if you are in an emergency situation.
We woke up to poo in the tub, so I called these guys at 8:00am... they were here by 8:45 and had the problem fixed by 9:40. The gentleman who came out, Paul, was just incredibly nice and patient with us (imagine: 2 twenty something females who discover this atrocity after the responsible men have left the house, both with pending shower/faucet concerns, and completely dumbfounded with plumbing jargon. Needless to say, we were probably the dumb part of his day).
What's even better was that when I called (I read great reviews of them on kudzu.com... do yelpers never have plumbing problems?), the guy on the other end outlined the exact process, saying they would identify the problem, inform me what was happening and what needed to take place, give me an EXACT dollar amount, and then I could determine whether or not I would like the service performed. No guess work, whatsoever.
Paul did all these things, gave me a good quote, and was speedy. He even tolerated my gremlin monster dogs jumping up on him.
I HIGHLY RECOMMEND THIS BUSINESS! It's not very frequently you find a good, trustworthy plumber.
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